Legal

Terms of service

Last updated 15 October 2026

The service

Simplenova researches and shortlists candidates for roles you brief, using AI and live public and licensed sources. Results are research to support your decisions: verify anything important, especially items marked "Not found publicly" or "Likely", before relying on it.

Subscription

Simplenova is a monthly subscription at the price we quote you, excluding GST where it applies. We invoice monthly and you pay by card, direct debit or bank transfer. We create your account once the first payment is received.

Your account

Each account is for one named person. Don't share your sign-in, and don't sell, rent or lend access to anyone else. Each person on your team needs their own account, which we add to your team so you can share searches.

Keep your password private and tell us if you think someone else has used your account. You're responsible for activity under your account and your team's accounts. We may suspend an account that is being shared or resold.

Acceptable use

Results are for your own recruitment purposes. Don't resell or publish candidate information, don't use Simplenova to discriminate, and follow privacy and anti-spam laws (in Australia, the Privacy Act 1988 and Spam Act 2003) when you contact anyone it finds.

Cancelling

You can cancel from Settings. We ask for a short rating and a reason first. Your account is suspended straight away and your subscription ends at the close of the period you've already paid for. We keep your account so it can be reactivated; ask us if you'd like it deleted instead.

Referrals

When a client you referred has paid their first invoice, you get 10% off your next monthly invoice plus A$150 in giveaway credit. Nothing is earned until they've paid. The client you referred gets 10% off their first month. The discount applies to one month, and credit is applied to future invoices. Referral rewards can't be combined with other promotions.

Our responsibility

We work to keep results accurate and the service available, but searches depend on public and third-party information that can be incomplete or out of date. Nothing in these terms limits rights you have under the Australian Consumer Law.

Changes

We may update these terms. We'll tell you about important changes before they apply. Questions: help@delvii.online.